Rental Information

Rates and Details

Our nightly rates vary based on the time of year are listed below.  You will need to schedule a pickup window for your Mercedes Sprinter camper van rental.  Vans are available for pick up after 11:00am on the first day of your rental and are due back by 1PM on the final day of your rental ($250 minimum charge for late returns).  If these times don’t work for you, please contact us and we may be able to work something out. Additionally, we will do our best to keep you in the van you reserve. However, we may need to move you to another van in order to perform maintenance or maximize our utilization.

High Season – May thru September* (4 night minimum)

• The rental rate is $1,060 for 4 nights, with $265 per additional night.
  • Plus 10.25% Seattle Sales Tax and 7.7% rental car tax

Low Season – October thru April* (2 night minimum)

• The rental rate is $390 for 2 nights, and additional nights are $195.
  • Plus 10.25% Seattle Sales Tax and 7.7% rental car tax

Your rental includes 150 miles per rental night with additional miles charged at $.55/mile.  For rentals longer than 10 nights, we offer a 10% discount. Please return the van in clean condition. We thoroughly clean each van in between rentals, but an exceptionally dirty van will incur an additional $100 minimum cleaning fee.

Deposit and Cancellations

• Your reservation is secured with a 50% deposit
• Full payment is due 1 month before your pick-up date or at reservation time, whichever is less
• Cancellations must be made via written request and must be received within 30 days of pick-up for a refund.
  • Cancellations made prior to 30 days will be fully refunded minus a 1 day rental fee.
  • Cancellations made less than 30 days from pick-up cannot be refunded
• A $1,500.00 security deposit is required to protect against damage, unreasonable use, or excessive cleaning requirements. The security deposit will be released within 7 days after returning the vehicle.  This authorization is automatically applied to your credit card used for the reservation 3 days prior to pick up. Any damages that occur to the van or Cascade Adventure Vans property will be deducted from your security deposit.
• Cascade Adventure Vans reserves the right to cancel a reservation at any time (including at pick-up) based upon meeting the rental requirements below.  No refunds will be given if the rental requirements are not met on the day of pick-up.

Rental Requirements

If you plan to drive one of our Mercedes camper van rentals you must meet the following requirements:

• You must be over 25 years of age
• Valid Driver’s license that does not expire during the time of the rental
• We accept foreign driver’s licenses, but if they are in a language other than English you will also have to provide your International Driver’s License (your home country’s license translated to English) Both items are required
• You must be fit to drive
  • We cannot rent to anyone we suspect is under the influence of drugs or alcohol, incapacitated, or otherwise incapable of operating a motor vehicle safely

Insurance

Insurance is required on our rentals and must be obtained through our partner, Outdoorsy. 

• There are three levels of coverage ranging in price from $39.95/day to $79.95/day and are listed below.
• All of the packages include full comprehensive and collision coverage with a $1,500 deductible.
• The Basic and Essential packages include the statutory state minimum liability protection for the state where the accident happens (typically $25,000).
• All but the Basic package include Roadside Assistance.
• Insuring RV/Camper Van rentals is a challenging and costly endeavor and we make nothing from your insurance purchase.
• Additionally, credit card policies and your personal automotive policy will not provide the proper coverage for our Mercedes Sprinter camper van rentals and will not be accepted.

Breakdowns

We perform a thorough inspection before and after each rental to make sure everything is safe and functioning properly and all routine maintenance is done by certified Mercedes technicians.

• 24 hour roadside assistance is included with the Essential and Peace of Mind insurance packages. If you’d like roadside assistance, we recommend choosing at least the Essential insurance package as it’s cheaper than the Basic package + roadside assistance.
• Assistance is limited to accessible roads and areas within the continental US, Alaska and Canada.
  • If you choose to venture out into more remote areas, you do so at your own risk and are responsible for any costs associated with assistance.
• If the issue is not a simple repair, Cascade Adventure Vans will attempt to provide a back-up vehicle.
• However, if a back-up vehicle is not available and your vehicle is not repairable within 24 hours, Cascade Adventure Vans will refund the remaining days in rental fees. Cascade Adventure Vans will not be responsible for additional costs associated to adjusting your plans and our liability is limited to the refund of any remaining rental days.
• Cascade Adventure Vans is not responsible for any costs incurred due to changing travel plans because of any issues including vehicle breakdowns.

Exclusions/Restrictions

• We allow the vans to be driven anywhere within North America (exceptions below apply).
• We do not allow our vans to be taken to Burning Man or Mexico.
• We do not allow smoking of any kind in our vans (including vaping)
• Cascade Adventure Vans has a strict off-road policy.  Authorized Driver(s) shall be permitted to drive on forest service roads and similar unpaved roads provided that:
  • Our vans are 2×4 and not intended, or allowed, to be used in a true off road setting, heavily wash boarded roads, or overgrown trails that may result in scratch damage to our vans.
  • If you are outside of the prescribed area, or are deemed to be on a non-approved road, all costs associated with towing, repair and damage to the van shall be borne by the renter.
  • Cascade Adventure Vans is the sole determinant of non-approved roads or other unapproved use of the vehicle. Shoulders, unimproved campsites, and any unpaved roads that are not forest service roads or of similar quality to forest service roads are generally non-approved and “use at your own risk”.

Pets